Last updated: 1 September 2024.
Introduction
This Privacy Policy ("Policy") describes how ProElevate ("ProElevate", "we", "us" or "our") collects, uses and discloses your personal information when you use our website, https://proelevatemarketing.com/("Site"). This Policy applies to all information we collect through the Site.
Collection of Personal Information
We collect the following personal information when you use our Site:
We collect various types of information, including:
- Personal DataName, e-mail address, telephone number, etc., provided by you voluntarily.
- Usage data: Information about how you use our website, including IP addresses, browser type, preferred language, and access times.
- Cookies and Trackers: We use cookies to improve the user experience, analyse traffic and personalise content and ads. For more details, see our Cookie Policy.
Consent
By using the Site, you agree to the collection, use and disclosure of your personal information in accordance with this Policy. If you do not agree to this Policy, please do not use the Site.
Use of Personal Information
We use your personal information for the following purposes:
- To provide and improve our marketing and consultancy services for expansion in Europe
- To answer your questions and requests
- For research and analysis purposes to improve our services
- To send marketing and promotional emails, only with your consent (You can unsubscribe at any time.
- Third Party Services Used
On our website, we use third-party services that may collect, store and process personal information on our behalf. These include:
- Google reCAPTCHA: For spam protection.
- Google Fonts: To improve the visual experience.
- Google Tag Manager: For managing tags.
- Google Analytics 4: For analysing data and statistics.
- Brevo (formerly Sendinblue): For sending marketing emails.
- WhatsApp Business Chat: For direct communication with our customers.
- Substack: For sending newsletters.
- Typeform: For contact forms and customer surveys.
Disclosure of Personal Information
We do not sell or share your personal information with third parties, except as necessary to operate our website and provide our services. However, data may be shared with our partners who assist in the operation of the site, such as Google.
Your Rights
According to Brazil's General Data Protection Law (LGPD) and Europe's General Data Protection Regulation (GDPR), you have the following rights in relation to your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Rectification: You have the right to request the correction of any inaccurate personal information we hold about you.
- Elimination: You have the right to request the deletion of your personal information, provided that we are not legally obliged to keep it.
- Restriction: You have the right to restrict the processing of your personal information.
- Portability: You have the right to request the transfer of your personal information to another controller.
You can exercise these rights by contacting us by e-mail: [email protected]
Security of Personal Information
We take reasonable security measures to protect your personal information from loss, misuse, unauthorised disclosure, access, alteration or destruction. However, no security measure is perfect and we cannot guarantee that your personal information is completely secure.
Retention of Personal Information
We retain your personal information for as long as necessary to provide the services you have requested, fulfil our legal obligations and resolve disputes.
Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you by e-mail or by posting an updated notice on our Site.
Contact
If you have any questions about this Policy, please contact us by e-mail: [email protected]
Effective Date
This Policy became effective on 9 May 2024.